Privacy policy
This privacy policy describes how USAFoam, LLC ("we," "us," or "our"), located at 1744 South Lane, Mandeville, LA 70471, collects, uses, and protects information when you visit comfortsealusa.com (the "site"). By using the site, you agree to the practices described in this policy.
Information we collect
We collect information in two ways:
- Information you provide. When you submit our contact, find-an-installer or training forms, we collect the details you enter: your name, company, email address, phone number, your role (such as homeowner, contractor, or builder), the topic you choose, your ZIP code, project type, the areas you want insulated, and your message. With each submission we also record the page URL the form was sent from and the submission time.
- Technical and log data. Like most websites, our hosting provider's servers automatically record basic technical information such as your browser type, device type, pages visited, referring page, and your IP address, in server logs. The site's fonts load from Google Fonts, so Google receives your IP address when a page loads. We use this data only in aggregate to keep the site running and understand how it is used.
How we use information
We use the information we collect to:
- Respond to your inquiries and connect you with the right resources, such as a certified installer in your area.
- Operate our installer and training programs, including reviewing applications and administering certification.
- Understand how visitors use the site so we can improve its content, structure, and performance.
Sharing
We do not sell your personal information — ever. We share information only in these limited situations:
- Service providers. We may share information with vendors who help us operate the site and our programs: our website hosting provider, our email delivery provider (Resend), which transmits form submissions to us and sends the confirmation email to you, and Google Fonts as described above. These providers are bound by confidentiality obligations and may only use your information to provide services to us.
- Legal requirements. We may disclose information if required to do so by law, court order, or other legal process, or to protect our rights, safety, or property.
Cookies and analytics
The site sets no analytics or advertising cookies today. We do not use cross-site tracking. If we add an analytics tool in the future, we will update this policy first. You can control or disable cookies through your browser settings; the site will continue to work if you do.
Data retention
We keep form submissions and related correspondence only as long as needed to respond to your inquiry, administer our programs, and meet our legal and record-keeping obligations. Server logs are retained by our hosting provider for a limited period.
Your choices and rights
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, reach out through our contact page and tell us what you would like us to do. We will respond within a reasonable time and verify your identity before acting on a request. Depending on where you live, you may have additional rights under applicable privacy laws.
Children's privacy
The site is intended for adults — homeowners, contractors, builders, and building professionals. It is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to this policy
We may update this privacy policy from time to time. When we do, we will post the revised version on this page and update the "last updated" date at the top. Your continued use of the site after a change takes effect means you accept the updated policy.
Contact us
If you have questions about this privacy policy or how we handle your information, please reach out through our contact page. You can also write to us at USAFoam, LLC, 1744 South Lane, Mandeville, LA 70471.